I had used the driver updater, a new service from Piriform and it crashed my computer.

(2) My one system is crashed, windows will not load, not able to screenshoit, not able to boot. To make it crystal clear, If I not been a subscriber, I would've paid half the price to renew. Be advised, I have cancelled my automatic renewal previous to my renewal date which means you have removed the amount improperly.Īs subscriber (former) I am being punished by being charged at full cost for renewal as opposed to taking advantage of numerous deep discounts being offers to me for renewal. Please refund that payment immediately as it was removed from account PREVIOUS to my renewal date which would've allowed me to cancel. I can confirm with 100% certainty that your billing status is, at the time of writing, indeed deactivated as you wish it to be.Their records are inaccurate as a charge was processed yesterday on June 13, 2022. In your case I was able to look you up on Cleverbridge and can see that you received a pre-billing reminder from Cleverbridge on 16 May, were billed 30 May, and cancelled future billing extensions on 29th June (approximately 12 hours ago). This is naturally unsettling and something that we are working on fixing with Cleverbridge at the moment since, amongst other things, it generates a lot of tickets to our customer support demanding that we cancel something that has actually been cancelled. That means that while the autoextension is still really cancelled (since Cleverbridge controls that) the billing may still show up as active in our view of your account status. However, for some reason if you cancel through Cleverbridge, they don't always notify us. If you cancel through us then we notify Cleverbridge that your auto-extension should be cancelled, and it shows up on your account status if you click through from Licence Information in CCleaner. There are a couple of different ways to cancel your subscription - via the product or via the cleverbridge purchase confirmation, or their pre-billing notification email. Note that this is a public forum - so for specific assistance with your account you are best off contacting CCleaner customer support with requests relating to you subscription. It was off before and I would have liked for it to expire. I've tried to cancel my subscription under license information, but it seems to continue to stay active.

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